Refund policy

CrownedGlow Return & Refund Policy

Pre-orders and final sale

Our LED tree wraps are pre-order items with approximately 1 week of production followed by an estimated 7–12 business days of shipping.

We do not accept change-of-mind returns, exchanges, or refunds or cancellations because you no longer want the product. Please review the product description, selected wrap size, bundle quantity and delivery timeline before placing your order.

Damaged, faulty or incorrect items

If your order arrives damaged, faulty or incorrect, contact Crownedglowco@gmail.com with your order number and photos where possible so we can assess the issue and provide an appropriate solution. Contact us before sending an item back.

Your legal rights

This final-sale policy applies only to the extent permitted by applicable law. It does not exclude or limit rights or remedies for faulty, misdescribed or undelivered goods, or any mandatory cancellation or withdrawal rights. Any applicable purchased warranty or shipping-protection coverage remains in effect.

Questions before ordering

Email Crownedglowco@gmail.com with any product or order questions.