Shipping & delivery

CrownedGlow shipping policy

Pre-order production

CrownedGlow LED tree wraps are pre-order products. Please allow approximately 1 week for production before dispatch.

Delivery times

Shipping takes an estimated 7–12 business days after dispatch, in addition to production time. Business days exclude weekends and public holidays. Customs, carrier delays and destination can affect delivery. Delivery dates, including arrival before Christmas, are not guaranteed.

Destinations and shipping cost

Standard shipping is free to supported countries and regions offered at checkout. Orders cannot be shipped to destinations prohibited by Shopify or applicable law. Availability can also be affected by carrier service restrictions. If an order cannot be fulfilled, we will contact you and refund it.

Tracking and address changes

Tracking details are emailed after dispatch. Check your address before ordering. For address corrections, tracking or delivery problems, email Crownedglowco@gmail.com with your order number. Changes after dispatch may not be possible.

Customs

Any import charges imposed by destination authorities are separate from our shipping charges. Nothing in this policy limits your rights for undelivered or delayed goods under applicable law.